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TIP OF THE WEEK: MANAGING YOUR CUSTOMER'S FULL LIFECYCLE EXPERIENCE What happens in your company when things don't go right for customers? For most, a suboptimal customer experience is the rule, and is usually the result of Posted - Thu Dec 31, 2009 4:50 am	kathleencassels Offline Send Email
TOOL OF THE WEEK: PIVOTAL PM'S TURKEY LAUNCH PLAN It's the week in December when our thoughts turn to family, friends and food. If your holiday centers around a big meal, it can require your best project-, Posted - Wed Dec 23, 2009 12:24 am	kathleencassels Offline Send Email
TIP OF THE WEEK: TOP WAYS TO FOCUS ON PRODUCT STRATEGY What's your preferred way to get "out of the trenches" and be a strategist? A recent survey by Pivotal Product Management indicates three popular methods for Posted - Mon Dec 21, 2009 3:19 am	kathleencassels Offline Send Email
TOOL OF THE WEEK: RETROSPECTIVES: KEY TO PRODUCT PLANNING The retrospective is an important part of the product manager's job. Some take a pragmatic "rear-view-only" approach: focusing on product delivery, revenue and Posted - Thu Dec 10, 2009 6:22 pm	kathleencassels Offline Send Email
PAYICTIONS FOR 2010 Good news on the paycheck front. Results from Pivotal Product Management's recent "Paycheck Predictions"survey indicate a majority of respondents expect to Posted - Fri Dec 4, 2009 12:13 am	kathleencassels Offline Send Email

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